What is your repair policy?
Our staff is required to report to their foremen and on their worksheet, at the time of the incident, any damages caused to your property. This information is then extracted from the worksheet at the end of the shift and logged for repair. Exclusions to this rule include any and all items left in the immediate work area of our equipment (i.e. on the driveway). Examples would be flower pots, planters, downspouts, recycling bins, garbage cans, basketball nets, children’s toys, and extension cords. Our office staff or drivers should report damages directly to you at the time of the incident, but you can always verify with our office staff, the day following the incident if you have any concerns.